New Technology Adoption

Burwood Group focuses on helping clients assure clinical interoperability—smooth integration of new technologies with systems and workflow. Our consultants analyze the impact of proposed technology on hospital information systems, on the way clinicians deliver care, on patient perceptions of quality of care, staff satisfaction, and on costs. Our goal is to anticipate and resolve problems before implementation though a detailed and tightly managed technology integration process. Services are tailored to individual client needs, and may include new software or hardware innovations, clinical and IT staff training and ongoing support services and outcomes measurement.

 

Cultural Readiness Assessment

Working with clinicians, our consultants define the patient care needs and desired outcomes motivating proposed changes in technology and work flow and assess the organization’s readiness to adopt them.

 

Solution Identification

With the hospital team, we determine technical and clinical requirements of the project, define methods of measuring results after implementation, and project the impact on patient outcomes and costs.

 

Planning

Our detailed implementation plans are designed to introduce new technologies without negatively affecting clinical work flow. Burwood Group’s experienced staff and proven methodologies support a “no surprises” experience for clinicians and management.

 

Implementation

Phase by phase execution of the plan, managed carefully against agreed upon objectives, responsibilities, and timelines. Our track record of success in this area is one of Burwood Group’s greatest assets.

 

Evaluation

Ongoing measurement of changes in patient outcomes, staff satisfaction, and costs is critically important in accurately assessing the success of a project and winning institutional support for new innovations. Burwood Group provides the tools and methods for acquiring meaningful, credible data.

In every engagement, we look to clinicians for inspiration and guidance, knowing that it is the users of the technology, the caregivers, who are the ultimate judges of its utility.