Recent Blog Posts

The prospect of seamless collaboration is one of the major attractions of a cloud-first strategy.Ideally, a cloud-based file-sharing solution will ena...
Hospital beds are disappearing across the country, and it's not because there are fewer patients to fill them. It's because healthcare organizations a...
From smartphones and implantable defibrillators, to EHRs and patient portals, healthcare is getting connected through the Internet of (Medical) Things...
About a decade ago, healthcare was primarily patient-centric. Now with advances in technology and financial strains on hospitals, we're seeing healthc...

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IT Automation View All

SD-WAN is quickly becoming the dominant solution to streamline connections among multiple enterprise sites. Why? It helps resolve challenges created b...
Are you facing issues with your current network infrastructure? Do you have a cloud migration strategy? If you haven't considered the benefits of a So...
​In the not-so-distant past, most infrastructure comprised disparate servers, storage, and networking components carefully brought together, perhaps w...
Today, medical devices and biomedical/clinical engineering (CE) departments are increasingly dependent upon a health system's IT infrastructure and ex...

Security View All

The prospect of seamless collaboration is one of the major attractions of a cloud-first strategy.Ideally, a cloud-based file-sharing solution will ena...
From smartphones and implantable defibrillators, to EHRs and patient portals, healthcare is getting connected through the Internet of (Medical) Things...
There's no denying it, the IT industry is undergoing a cloud transformation. According to a study by the Cloud Security Alliance, 33% of organizations...
As alarming as the scale of the Petya ransomware attack is, it isn't the first well-coordinated, widespread Zero Day cyberattack, nor will it be the l...

Connected Workspace View All

The prospect of seamless collaboration is one of the major attractions of a cloud-first strategy.Ideally, a cloud-based file-sharing solution will ena...
Hospital beds are disappearing across the country, and it's not because there are fewer patients to fill them. It's because healthcare organizations a...
About a decade ago, healthcare was primarily patient-centric. Now with advances in technology and financial strains on hospitals, we're seeing healthc...
The benefits of a cloud-first strategy are becoming increasingly clear, from increased speed and flexibility to enhanced security capability. But what...

Customer Engagement View All

Exciting advances in customer care technology are enabling all-new ways of connecting with consumers. And yet, legacy contact center facilities often ...
Cloud services may be king across all sectors, with 93 percent of businesses already using it in some way—but that doesn't make it the only game in to...
In multiple cities, a mere tap from your smart phone can now set in motion an order for one-hour delivery of virtually every kind of product. But this...
Are your customer satisfaction surveys measuring the right attributes? Can you make business decisions based on their results? Many call centers today...

Burwood As-A-Service View All

​As more organizations partner with Managed Services Providers (MSPs), more providers have entered the marketplace. Sorting through the options can be...
The term "Managed Services' has become somewhat ubiquitous when describing services provided by an outside IT agency. To some, the term is akin to 'He...
Whether you are looking for assistance monitoring your network, managing your unified communication and telephony system, or even your Citrix environm...
An important application fails. Business comes to a halt. The phone rings off the hook with calls from frustrated end-users. Your team springs into ac...