Case Studies

Scott County: Greater Stability, Performance, and Flexibility in the Virtualized Data Center Environment

Scott County is part of the Quad Cities Metropolitan Statistical Area (MSA), located in eastern Iowa and western Illinois on the Mississippi River, 165 miles west of Chicago. The county’s technology team recognized that its aging Citrix environment impacted government workers with delayed login times, image update processes, and other production concerns. The IT team serving Iowa’s third-most populous county turned to Burwood Group for a new virtual desktop and application delivery platform that would improve stability and the user experience, while optimizing the budget.

Financial Services

Citizens Equity First Credit Union Deploys WLANs with Cloud-Based Control

A member-owned financial cooperative, Citizens Equity First Credit Union (CEFCU) is one of the largest credit unions in the U.S. with over 300,000 members nationwide. When the organization wanted to equip 20 of its member centers with wireless networking, it needed to minimize demands on its IT staff. Having previously enlisted Burwood for security, network, and data center upgrades, the Illinois-based credit union selected the firm to recommend and implement a value-added wireless solution.

Financial Services

First Bankers Trust: Strengthening Reliability in the Hosting Environment

A regional commercial bank with 10 branches in western Illinois, First Bankers Trust also provides hosting services for a community bank in northeast Missouri. To reduce risk and support compliance, the bank’s IT leadership needed to strengthen the reliability of its two data centers to improve application access. Burwood Group was engaged to design and implement a solution to add full high-availability (HA) and redundancy for improved business performance.

Higher Education

Midwest Medical Education Institution Upgrades Infrastructure and Implements Data Center

When a Midwest-based medical school and its health system counterpart decided to adopt a new electronic medical records (EMR) system, it was clear that new infrastructure would be needed as well. The joint leadership team, comprising members from both organizations, turned to Burwood Group to architect a solution—and realized an opportunity to revamp the data center as well.

Healthcare

Denver Health Launches Enterprise-Wide Clinical Communication Strategy

Denver Health and Hospital Authority, one of Colorado’s premier healthcare institutions and home to the Region’s Level I Trauma Center, is known for its culture of innovation and appetite to pilot new technologies. Over time this approach created operational inefficiencies due to a wide variety of clinical communication tools, as well as a complex vendor set that proved increasingly difficult to manage. Sherri Hess, MS-IS, BSN, RN-BC, FHIMSS, Associate Chief Informatics Officer for Nursing at Denver Health, recognized the need for a long-term strategy to align technology with best practice clinical workflows and give clinicians a stronger voice in technology decisions. She turned to Burwood Group for a unified clinical communication strategy to empower caregivers and patients alike, and improve outcomes and efficiency. 

Manufacturing

Tarter Farm and Ranch Equipment: Infrastructure and Communications

A manufacturer of gating and fencing solutions for more than 7,000 farms and ranch stores nationwide, Tarter Farm and Ranch Equipment was at a crossroads when its data storage lease was up for renewal. The fourth-generation family business enlisted Burwood Group to devise a solution—and uncovered an opportunity to both modernize its infrastructure and dramatically enhance communications.

 

Healthcare

Rush University Medical Center Designs and Executes New Tower Clinical Workflow Adoption Training

In January 2012, Rush University Medical Center (RUMC) opened a new, state-of-the-art 376-bed tower adjacent to their existing medical center. The Department of Professional Nursing Practice was tasked with the design and implementation of a training program to ensure staffs were prepared for the new technologies and environment. RUMC leadership turned to Burwood Group for training and adoption guidance to facilitate a successful transition into the new facility.

Entertainment

Lyric Opera of Chicago Revamps Wireless Solution to Usher in New Era of Opera Experience

Lyric Opera of Chicago is one of the world's foremost opera companies, renowned internationally for its artistic excellence. Each season, audiences gather to enjoy highly-acclaimed performers in visually spectacular productions. When Lyric Opera began planning its highly-anticipated triennial Wine Auction, organizers requested live and silent bidding via smartphone application. IT leadership knew they needed an upgraded wireless infrastructure to enable uninterrupted bidding activity. Seeking a holistic solution that would ensure a flawless Wire Auction and meet broader technology needs, Lyric Opera turned to Burwood Group to update its wireless network and expand coverage across its seven-floor facility.

 

Healthcare

UConn Health Builds New State-of-the-Art Outpatient Pavilion

When the University of Connecticut’s UConn Health campus began developing a 306,000-square foot, state-of-the-art Outpatient Pavilion, it needed to ensure that the comprehensive IT portfolio would be seamlessly activated and commissioned during the multi-phased construction and move-in schedule. Burwood Group was engaged to create a rigorous IT activation and transition program to position the facility for a smooth transition to delivery of care as each portion of the facility came online.

Manufacturing

Enterprise customer with a global footprint optimizes network to support innovation

A global company engaged in bustling M&A activity needed to upgrade its outdated network infrastructure to support data-driven R&D and cloud services across its rapidly evolving global footprint. The corporation turned to Burwood Group for its networking and data security expertise to architect a scalable, secure, next-generation network infrastructure.

Financial Services

Citizens Equity First Credit Union uses virtualization to improve user experience

Citizens Equity First Credit Union (CEFCU) is a member-owned financial cooperative with close to 300,000 members nationwide. Their ability to provide secure and reliable access to financial applications is critical to meeting member expectations. In 2013, the CEFCU IT department was faced with renewing their current data platform agreement as a means to continue hosting these essential applications. Rather than simply renew with their existing provider, CEFCU wanted to explore the possibility of expanding their existing virtual environment to yield a more cost-effective, forward-thinking storage solution.

Healthcare

Advocate Health Care expands videconferencing capabilities

As one of the nation’s top 10 health care organizations, Advocate Health Care wanted to update and expand its use of videoconferencing technology to reduce business travel requirements and improve patient care outcomes throughout geographically dispersed hospital locations. After a competitive search, Burwood Group was selected for its proven ability to deploy new technologies in complex healthcare settings.

Healthcare

North Shore-LIJ Health System Adopts Telemedicine Solution for Stroke Care

North Shore-LIJ Health System wanted to implement a forward-looking telemedicine solution to enable staff neurologists and residents to effectively diagnose and treat stroke patients in a timely and effective manner. When a piloted solution was impactful but too costly for system-wide adoption, it was clear that finding the right solution would benefit the entire organization. North Shore-LIJ engaged Burwood Group to help find that solution and provide design, implementation, and training expertise.

Entertainment

Forest City Ratner network design and development in Barclays Center

As developer of the Barclays Center, the 675,000-square-foot, 18,000-seat sports and entertainment venue that is home to the Brooklyn Nets basketball team, Forest City Ratner Companies envisioned a highly connected, state-of-the-art, $485 million sports arena. To execute its ambitions concept, Forest City Ratner needed a chief technology architect that could create and implement a unified technology vision. Forest City Ratner turned to Burwood Group for its expertise in technology strategy and project leadership, in an early instance of engaging a technology firm to serve as owner’s representative on a major construction project.

Higher Education

McLean County Unit District No. 5 Mobile Security and Compliance Solution

When Unit 5 School District in McLean County, Illinois, began providing its middle-school students with laptops, the district soon realized it needed a more robust security program for all school-owned devices, whether used at school or off-site. Specifically, it needed to ensure compliance with the U.S. Federal Communications Commission’s Children’s Internet Protection Act (CIPA) to provide content filtering for its students. The district turned to Burwood Group for its networking and digital security expertise.

Healthcare

Palomar Health creates "Hospital of the Future

California’s largest public healthcare system planned to build a new 740,000-square-foot “Hospital of the Future” and upgrade existing hospitals. Designed to be technologically advanced, the new facility required a scalable, forward-looking IT infrastructure to support current and future technologies. Burwood Group engaged IT staff, clinicians, administrators, and technology vendors to create and implement an infrastructure strategy aligned to the vision of the new facility.

Higher Education

University of Illinois College of Pharmacy increases the bandwidth and stability of their network

The College of Pharmacy within the University of Illinois at Chicago has long offered streaming video classes to better attract and serve geographically dispersed students. However, the demand for distance learning eventually exceeded the capacity of the existing campus network. The College of Pharmacy looked to Burwood Group’s combination of higher education, networking and, video knowledge to increase the bandwidth and stability of the network.

Healthcare

Via Christi Hospital Pittsburg mobilizes clinicians for better care with Citrix app virtualization

In 2013, the Pittsburg hospital faced a challenge. The IT team had been delivering Meditech, the electronic health record system, to workstations throughout the hospital with Citrix Presentation Server 4.5 for several years and recognized the need to upgrade this legacy solution. The IT team had recently worked with Burwood Group on a successful wireless infrastructure design and deployment and after learning that they could also assist with a XenApp upgrade they brought Burwood back in for the implementation.

 

Healthcare

North Shore-LIJ Health System Develops Far-reaching Clinical Collaboration and Communications Strategy

A major, multi-faceted health system brought on board a technology executive with deep expertise in enterprise telecommunications to transform diverse workflows and enhance patient care. Retained for its clinical and technology experience, Burwood Group engaged clinicians, researchers, educators, and administrators in creating a long-term strategy for interoperable clinical collaboration and communications systems.

Healthcare

Lurie Children's Program Management for New Facility

In June of 2012, Ann & Robert H. Lurie Children's Hospital of Chicago (formerly Children's Memorial Hospital) moved from its Lincoln Park facility to a new, state of the art building in Chicago's Streeterville neighborhood. Lurie Children's turned to Burwood Group for project leadership and networking expertise to help with this substantial transition.

"I think of Burwood as my parachute, my life raft. When I can't come up with a solution to a problem, I know Burwood can."

- Larry Merritt-Gilbert, Komatsu America


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