Technology Adoption and Training

Leverage end-user adoption programs to deliver long-term results.

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What is Technology Adoption and Training?


Today’s business leaders are tasked with measuring and improving employee productivity, while driving the employee experience. At the same time, they must make sure that their remote workers collaborate securely. However, not every organization has the resources or capabilities available to encourage the adoption and training of new solutions.

Burwood Group’s technology adoption and training programs can be tailor-made to meet the unique collaboration and security awareness goals of your organization. Our programs include a team of professional instructional designers, change management practitioners, and certified training delivery consultants dedicated to end-user adoption to support your ongoing success.

According to Gartner…

Organizations require investment in new technologies to support remote work and distributed technology environments.

Application technical professionals responsible for collaboration and end-user technologies must implement new technologies and adapt existing ones to boost employee productivity.

Organizations need to implement smarter access controls and require MFA for all privileged access.

How Can Burwood Help You Drive End-User Adoption?


Burwood Group’s Technology Adoption and Training programs can be tailor-made to meet the unique collaboration and security awareness goals of your organization.

Every Burwood Technology Adoption and Training engagement includes a team of professional instructional designers, change management practitioners, and certified training delivery consultants dedicated to end-user adoption to support ongoing success.

To compliment new technology adoption and enhance the employee experience, Burwood has extensive experience leading adoption and training programs for Microsoft Teams, Microsoft Office 365, Webex by Cisco, and Cisco Finesse. To help organizations reduce the risk of cyberattacks, Burwood also leads multi-factor authentication (MFA) and security awareness adoption programs.

 

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Shirley Ryan AbilityLab:

Winning Technology Adoption With Tailored End User Training

Learn how Burwood provided a customized approach to end-user training.

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Technology Adoption and Training Benefits


Improved Employee Experience

Increase employee productivity, collaboration, and overall experience

Training as-a-Service

Provide ongoing end-user technology training

 

Reduce Cyberattack Risks

Develop a security-minded staff with MFA and security awareness training

Custom Training Solutions

Increase the success of your end-user-facing technology with enhanced enablement

 

Burwood’s Technology Adoption and Training Offerings


 Burwood’s Technology Adoption and Training solutions include:

With our Technology Adoption and Training Solutions, you can:

  • Utilize and embrace new technologies to get to value quickly
  • Improve returns on your technology investments
  • Improve the employee onboarding experience and reduce employee turnover
  • Promote collaboration and combat cyber threats
  • Collaboration Platforms – Burwood has experience implementing: Microsoft Teams, Microsoft Office 365, Webex by Cisco, Cisco Finesse. Driving end-user adoption of these platforms can provide increased employee productivity, collaboration, and overall experience.

  • Multi-Factor Authentication and Security Awareness – Develop a security-minded workforce and reduce the risk of cyberattacks with instructor-led MFA onboarding, instructor-led phishing tests, and more.

  • Training as a Service – Burwood’s Training-as-a-Service programs provide ongoing end-user technology training options to support onboarding, M&A, platform changes, regulatory requirements, and more.

  • Custom Training Solutions – With enhanced enablement and adoption services, organizations can increase the success of end-user-facing technology implementations.