Collaborations Vendor Assessment

Is your organization navigating a complex landscape of collaboration tools and UCaaS platforms? With hybrid work and digital transformation accelerating, choosing the right vendor is critical. Burwood Group’s Collaborations Vendor Assessment provides a structured approach to evaluate your current environment, align with business goals, and select the best-fit solution for your needs.  

Assessment Scope 

• Environmental Analysis 
  We assess your current collaboration and UCaaS environment to identify strengths, inefficiencies, and integration gaps that impact productivity and user experience. 

• Discovery of Desired Capabilities 
  We work with IT and business stakeholders to define your ideal future state—whether that’s seamless hybrid collaboration, improved voice/video reliability, or tighter integration with productivity tools. 

• Evaluate Technology and Vendor Options 
  Using industry best practices, we compare leading platforms like Microsoft Teams, Cisco Webex, Zoom, and RingCentral. We assess each based on survivability, PSTN options, licensing models, and integration capabilities. Organizing demos of each solution aids in evaluation. 

• Identify Areas of Opportunity and Target Outcomes 
  We highlight where improvements can drive measurable outcomes—such as reduced communication costs, improved employee engagement, and greater operational efficiency. 

• Analyze Assessment Findings 
  You’ll receive a clear, actionable report with vendor recommendations, prioritization frameworks, and a roadmap for implementation. 

Assessment Deliverables

• Vendor comparison matrix tailored to your business needs 

• Cloud solution recommendations with rationale 

• Prioritized roadmap for implementation and migration 

• Executive summary for stakeholder alignment