Featured Posts

Customer care platforms of the future will need to be well-designed to ensure customer experience benefits from the blending of the best of both human and computer.

Together, automation and orchestration can help reduce IT costs, ramp up productivity, and free up personnel focus for more strategic pursuits. However choosing the right tools to succeed with both takes time.

The right operations management partner should be more cost-effective than doing everything in-house, but the benefits go well-beyond saving money.

Containerization: a trending topic with practical applications. James Anderton, Burwood Devops Architect,explains why we moved our client service portal from an applications server to containers on Google Cloud.

Kevin Rainey, Burwood Director of Architecture, weighs in with his perspective and lessons learned from the massive CenturyLink outage in December.

Dan Wons and Abbas Ali, networking experts at Burwood Group, share six reasons to consider starting 2019 with a network assessment.

Bryan McGowan, Burwood’s Security Practice Director, provides his opinion on top cybersecurity trends he anticipates for 2019.

Partnering with Burwood Group, the forward-looking team at Yale New Haven Health transformed their Neonatal Intensive Care Unit from a dense nursery into a spacious, connected care environment. They share the lessons they learned along the way here.

In our ongoing exploration of SD-WAN adoption, and how to avoid potential pitfalls, we present a closer look at the connection between your SD-WAN program and your cloud ambitions.

Continuing in our exploration of the ins and outs of SD-WAN adoption, here’s a look at some of the common pitfalls of adoption and implementation.

This National Cybersecurity Awareness Month, we’re highlighting the various cybersecurity roles and paths that have led some of Burwood’s best and brightest towards highly fulfilling cybersecurity careers.

We sat down with Bryan McGowan, who joined Burwood Group as Security Practice Director this year, to hear about his career path and which cybersecurity trends he anticipates for 2019.