Technology Communication & Collaboration

Today's highly-connected, mobile workforce expects a flexible work environment that supports collaboration and communication from any place, through any device, at any time. Whether your goal is to boost productivity, attract and retain talent, enhance customer service, or reduce costs, reexamining your office environment is a critical starting point. And it's not just about where we work. How we work has evolved too. The digitization of business processes requires a physical, cultural, and technical workplace transformation.

Last year, over 60 percent of employees globally said they value workplace flexibility over salary. And by 2020, over 90 percent of technology spend will be outside of IT. Burwood Group helps organizations leverage cloud collaboration technologies that enable mobility, fast provisioning, and application integration. We help IT leaders set new expectations for what “my office” means, and harness technologies that inspire innovation and greater productivity.

Core Capabilities

 

Enterprise Contact Center Consulting and Services

Unified Communications Services

Video Collaboration Transformation Services

 

Real Client Stories

 

 
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Read our newest whitepaper:

How Evolved Is Your Call Center?


 

Click here for a full list of Burwood’s technology partnerships.

 

Why Burwood Group?

Collaboration technology is synonymous with the end user experience. A seamless quality experience across video, voice, messaging, collaboration content sharing, and contact center is essential to maintaining not only a productive work environment, but a positive relationship with your customers and end users.

Burwood Group’s collaboration team maintains a technical foundation in Cisco voice and video technology. We complement this expertise with unique partners specializing in content streaming, hosted voice, and more to provide our clients with a single partner who can fulfill across all collaboration channels. Our strategy consultants work with each client upfront to define their unique collaboration or unified communication roadmap and prioritization schedule for execution. Contact us today to take the next step towards optimizing your end user’s digital experience.