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Five Steps to Create a Successful Technology Adoption Strategy  
Adoption & Training Burwood Group 6/25/24 Adoption & Training Burwood Group 6/25/24

Five Steps to Create a Successful Technology Adoption Strategy  

Why Your Organization Needs a Technology Adoption Strategy

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Build from the Inside Out: 3 Guidelines to Improve Call Center Customer Service
Contact Center, Adoption & Training Trista Criswell 6/10/24 Contact Center, Adoption & Training Trista Criswell 6/10/24

Build from the Inside Out: 3 Guidelines to Improve Call Center Customer Service

With the right tools and viewing our contact centers as a channel to engage with our customers, we can meet the rising expectations of those we serve.

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Safe and Secure- Individual’s Role in Security
Adoption & Training, Security Princess Rojanna Marquez 11/15/23 Adoption & Training, Security Princess Rojanna Marquez 11/15/23

Safe and Secure- Individual’s Role in Security

Creating a security-minded work culture requires every individual to know their role in security and what not to do. Explore three vital security practices and what individual's roles are for each.

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Enabling End Users with MFA Onboarding: Our Approach
Adoption & Training, Security Melissa Baker 8/29/22 Adoption & Training, Security Melissa Baker 8/29/22

Enabling End Users with MFA Onboarding: Our Approach

MFA is part of a broad family of Identity and Access Management tools that provide organizations with increased security measures to prevent breaches and other security threats. Learn how to promote successful end user adoption with MFA Onboarding solutions.

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6 Keys to Connected Care from Yale New Haven Health
Healthcare, Collaboration, Adoption & Training Melissa Baker 12/13/18 Healthcare, Collaboration, Adoption & Training Melissa Baker 12/13/18

6 Keys to Connected Care from Yale New Haven Health

Partnering with Burwood Group, the forward-looking team at Yale New Haven Health transformed their Neonatal Intensive Care Unit from a dense nursery into a spacious, connected care environment. They share the lessons they learned along the way here.

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How to Build a Healthcare IT Strategy with Great Use Case Development
Healthcare, Adoption & Training Burwood Group 11/23/15 Healthcare, Adoption & Training Burwood Group 11/23/15

How to Build a Healthcare IT Strategy with Great Use Case Development

To thrive over the next three to five years, healthcare organizations, specifically IT departments, must have a strategy and roadmap for technology investments that align to organizational performance initiatives.

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