Despite the high stakes, implementing a comprehensive a data protection strategy can be surprisingly difficult to execute.

With the right tools and viewing our contact centers as a channel to engage with our customers, we can meet the rising expectations of those we serve.

As social media grows in importance, it’s clear that patient experience doesn’t begin or end in the four walls of the clinic, hospital, or doctor’s office.

As data continues to grow – both in volume and value – businesses are turning to the cloud for their storage and management needs.

It is our jobs as IT leaders to supply a vehicle that can deliver the promise without compromising the governance, policies, continuity, and cost management the business expects of us, Chris Pond writes.

This year, a key theme of RightScale’s State of the Cloud Report was how organizations are shifting focus to governing costs as adoption of public and private cloud grows.

Erik Shear, Senior Consultant, Secure Mobility, explains how network segmentation reduces attack surface making it more difficult for attackers to move laterally.

As cybercriminals find new ways to attack, breach, and exploit, data protection has become an increasingly critical component of a company’s IT strategy.