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Fast-advancing artificial intelligence and machine learning capabilities are sparking all-new strategic value for storage.

For organizations that rely on their IT talent to maintain ­their competitive edge, the benefits of operations management are becoming increasingly clear.

Read up on five new trends in data storage and management, including challenges and opportunities to watch in the coming months.

This week, we’ll dive deeper into the specifics of how and why we implemented Agile practices, what’s been working well for us, and where we’re going next in this ever-evolving space.

Google’s new cloud-based Contact Center AI packages capabilities in conversational interfaces, machine learning, and APIs that enable seamless integration with customer care systems.

Together, automation and orchestration can help reduce IT costs, ramp up productivity, and free up personnel focus for more strategic pursuits. However choosing the right tools to succeed with both takes time.

The right operations management partner should be more cost-effective than doing everything in-house, but the benefits go well-beyond saving money.