Network As A Service
Owning and managing your network infrastructure requires nonstop decision-making, time, and expertise from you and your team. Consider everything that goes into building your network:
Vetting and selecting manufacturer hardware
Creating security policies, switching protocols, and configurations
Ongoing ticket management, troubleshooting, and upgrades
Whether you perform the work in-house our hire a third party, these traditional network upgrades require huge cash expenditures and a dizzying array of product choices.
What if you could outsource your entire network and not only maintain, but improve your levels of security, performance, and service?
The Benefits of a Managed Solution
Burwood’s Network As A Service offering completely eliminates the need for an in-house network infrastructure. We offer a hosted solution that provides you with improved uptime, expertise, performance, and security; giving your team time to prioritize more important projects, training, and strategic goals. Here’s why you should consider Network As A Service:
Turnkey Enterprise Network Infrastructure
Burwood’s Network As A Service solution begins with exhaustive requirements sessions to determine your organizational needs. We ensure your network is designed for your users’ bandwidth, application, and expectations.
Your contract is designed to incorporate set-up and management scope in one recurring monthly fee. This fee includes network design and deployment, ongoing monitoring and management, proactive troubleshooting, and upgrades for the duration of your contract. Billing consistency helps you create a predictable monthly IT budget and CapEx model.
Dedicated Account Team
Burwood’s Network As A Service offering is supported by our US-based, 24x7 Network Operations Centers. For the duration of our contract, you’ll rely on Burwood’s experts to handle all the nuts and bolts of network maintenance: from deploying a technician to investigate a dead AP, to opening a manufacturer ticket to investigate switch congestion.
A senior Burwood Group Network Architect is assigned to your account to provide consistent, expert oversight of your network.
Our Smart Hands technical support system provides 24x7 expert network support on standby, whenever an issue arises.
A Burwood Customer Success Manager is your primary contact, escalation point, and advocate within Burwood Group. This individual runs quarterly business review meetings with you and your team to review network performance and discuss strategic planning.
Single Pane of Glass Management
The Burwood Cloud Portal, your source of network health, ticketing, and troubleshooting information.
Burwood’s Network As A Service solution is feature-rich. You’ll see the value you’re receiving in our customizable Cloud Portal, a single pane of glass that shows real time health, performance, and quality of service. Rich reporting will give you visibility into ticketing, issue diagnosis, and monitoring.
The portal’s self-service nature enables you to quickly create reports and view data at your convenience. Nearly unlimited metrics give you the ability to track and analyze any data variety at any time.
Get Started with a Demo
Contact our team to start with a demo of the Cloud Portal. We’d love to discuss your existing network infrastructure solution, your short and long-term requirements, and determine if our Network As A Service offering is a good fit for your business.
From Our Experts
Six Reasons to Initiate a Network Assessment Now
SD-WAN As A Service
Want to upgrade your network to an SDWAN infrastructure? Carrier and environment management can be complex. Burwood’s SDWAN As A Service is a turnkey solution.