Infrastructure Management Services

The role of IT infrastructure in the enterprise organization is changing. Today’s technology teams require an application-oriented, DevOps approach, while IT leaders are expected to focus on strategic initiatives with potential to impact business outcomes. Yet how do you run effective utility streams at a minimal time commitment?

Burwood's infrastructure and operations management services give organizations the confidence they need to address cloud challenges such as security, lack of resources, and difficulty managing cloud spend. Our US-based team, comprised of an elite group of consultants, dedicated technical account managers, and software developers, work together to bring you customized options for sourcing critical IT infrastructure functions. Our high-touch service approach has resulted in a customer retention rate of over 90%.

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Cloud

Leverage cloud management to design cloud service configurations, implement security controls and governance, and global orchestration to optimize performance and reduce downtime. Burwood helps you streamline cloud operations, bringing your team unprecedented levels of agility and reliability. 

Using RightScale, we offer a Multi-Cloud presence for deployment and help you optimize cloud costs.

as-a-Service

We provide customized options for sourcing critical IT infrastructure functions through our Platform as-a-Service, Software as-a-Service, and Infrastructure as-a-Service offerings, helping you tackle complex questions such as:

- Should I migrate from an on-premises environment to private cloud, public cloud, or a hybrid model?

- How do I architect a new sourcing model for my compute, backup, store, and disaster recovery requirements?

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Outsourced Operations

Our US-based, 24/7/365 Operations Center applies monitoring and workflow process to help you automate and be more responsive should issues arise in your environment. As an extension of your team, we provide remediation, managed services, and operational outsourcing – creating a customized environment that works with you and for you, including monitoring of: 

- Network

- Communications

- TelePresence

- Storage

- Virtual Desktop

Certifications

In addition to earning over 70 Citrix Certifications, the Burwood Cloud Services possess the following specializations.

 

 CRN | MSP 500 - 2017
 

 

Why Burwood Group?

Burwood Group integrates an organization’s technology ecosystem, business processes, and knowledge to enable its people to perform in the unique context of their roles in the environment. Our consultants recognize the critical importance of tying technology investments to organizational priorities.

We believe that an increased demand for IT to add strategic value and high end-user technology expectations are creating new success measures for our clients. Burwood Group commits to providing consultative leadership and technical depth in these critical areas: Communication & Collaboration, Cloud & Automation, and Security.

Put simply: when Burwood Group becomes a part of your team, we provide smarter solutions with better outcomes.