Managed Services

Make time for strategic initiatives with 24x7 IT infrastructure management

Managed Services • SD-WANaaSManaged SASEUCAAS

Achieve More With Less.


By 2025, 70% of infrastructure and operations leaders forgoing infrastructure-led innovation will be marginalized to legacy system support only (IDC).

Amidst an unpredictable economic climate, talent shortages, and pressure to innovate, today’s pace of business is changing at an unprecedented rate. And with these rapid changes, business leaders are tasked with the pressure to do more with less.

Burwood Group’s Managed Services enable you to focus your teams on strategic company initiatives by helping you to manage the day-to-day tasks necessary to maintain the health of your infrastructure. We are an extension of your IT team, providing solutions at every stage of the infrastructure lifecycle.

The Necessary Depth of Experience and Expertise

With 20+ years’ experience as an IT consulting and integration firm, Burwood Group is that qualified partner. We help clients gain back time for innovation and strategic motion by taking on the business of optimizing existing investments.

Burwood provides a full breadth of managed services to address your day-to-day, including:

  • Enterprise Operations Center: 24x7, North America-based management and monitoring to scale with your needs

  • 24x7 management and monitoring – Optimize operational costs and foster a culture of innovation by freeing up IT teams to focus on strategic initiatives

  • Centralized Visibility – Increase infrastructure visibility and manage your environment more efficiently with tools, analytics and reporting

  • Extensive partnership network – Leverage our best-in-class partnerships combined with monitoring, alerting, analytics and reporting

  • Client success managers – Burwood’s customer advocates and TechOps teams are ready to help streamline your experience

  • Dedicated resources available – Burwood now provides the option to leverage dedicated staff resources with deep industry expertise, helping you solve critical resource constraints

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From server builds to exhaustive maintenance: managing the daily needs of an IT infrastructure environment is hard work. But is it smart work? 67% of companies are turning to MSPs to reduce workload and reduce costs. Learn if a Managed Service provider is what you need.

  • 5 Myths debunked

  • 8 Must-ask questions

  • How Burwood can help

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Now available:

Managed Services Plus Dedicated Resources


Organizations are experiencing IT resource constraints and struggling to find and vet critical IT talent. Burwood Group's Managed Services Plus Dedicated Resources solution brings resources with deep industry expertise to solve critical resource constraints. With flexible hiring options, clients participate in the final selection process and resources can report to Burwood Management or within your team structure, so your staff is customized to fit your needs. 

Learn More about the benefits of Managed Services ↗

SD-WANaaS


As organizations modernize their core infrastructure, SD-WAN is critical to this transformation. Burwood’s SD-WAN solutions can include SD-WAN design, implementation, and management, to help your organization reduce network and security management costs, improve the application experience for end-users, connect networks seamlessly to cloud platforms and hosted applications, and integrate secure access.

Owning and managing your network infrastructure requires nonstop decision-making, time, and expertise from you and your team. What if you could outsource your entire network and not only maintain, but improve your levels of security, performance, and service? 

Learn more about Burwood SD-WANaaS solutions →

Managed SASE


Today’s requirements for security and scalability create the demand for organizations to improve both their network and their security—not one or the other. Burwood’s managed SASE solutions are an extension of our SD-WAN solution—combining network security functions such as web gateways, cloud access, firewalls, and zero trust, with our management expertise to support your dynamic, secure access needs.

Learn more about Burwood’s SASE solutions →

UCaaS


Providing your users with accessible, reliable communication technology is essential in today’s remote workforce climate. With Burwood’s Managed UCaaS solutions, IT leaders can increase the stability, security, and scalability of your infrastructure with 24x7 unified communications monitoring and management.

Learn more about Burwood’s UCaaS solutions →

 
With Burwood Managed Services, I don’t have to staff five people with five different skill sets to cover 24x7 monitoring and have the skill sets that provide support as needed. This solution has provided huge savings on OpEx spend while also giving us the ability to provide better IT coverage.
— MATT STERLING, DIRECTOR OF IT, ALLIANCECHICAGO
 
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From Our Blog:

The Latest Managed Services Content


 

The Top 5 Benefits of Managed Services

Software-Defined WANs Drive Strong Network Security Postures All the Way to the Edge

 

Partners


 

Burwood Group’s tools partnerships include best-in-class monitoring and management tool manufacturers to create a customized orchestration platform for our monitoring and managed services clients. Our vendor partners reflect the technology we manage and monitor for clients.

 

Tools Partnerships

 

Vendor Partnerships

 

Take control of your infrastructure.


From infrastructure monitoring to a complete outsourced solution, Burwood Group can create an operational support model that works for your business. Contact our team today to get started.