Microsoft Teams Consulting
Microsoft Teams is a hub for teamwork. It is a single interface for communication and collaboration from anywhere. (Image Source: Microsoft)
With effective deployment strategy and execution, Microsoft Teams has the potential to give your users a single hub for teamwork.
Document sharing, collaboration, communication, and more all within a single interface: this is the promise of Microsoft Teams. However, your deployment success is dependent on your approach to rollout, integrations, and user adoption. Select a migration partner with consultative, technical expertise to bring your vision to life.
A Comprehensive UCaaS Platform
Many people consider Microsoft Teams to be an application, with chat functionality being the first feature most people associate to Teams. In reality, the Teams is a platform with the capacity to function as a true “hub” for your entire enterprise collaboration experience. Teams functionalities include:
Real Time Communications: Meetings and calls between users, accessible from a variety of devices
Team Productivity: Chat and document collaboration, rooted in SharePoint for document storage
Platform Applications: Custom workflow and application solutions for your unique business processes, leveraging Teams Store Apps and Power Platform
Teams and Cisco Voice Integration
Many Burwood clients are invested in on-premises Cisco voice infrastructure. With the explosion of remote work requirements, we design hybrid environments that meets the needs of all users. Recent work includes:- Designing a gradual Teams rollout plan for a financial system with plans to divest in real estate and convert to remote work
- Deploying a hybrid solution for a healthcare provider to meet needs of remote corporate workers and in-hospital caregivers
- Deploying Teams for collaboration and business process features, while maintaining Cisco for voice
Interested in integrating Teams with your current voice infrastructure? Learn more about our unified communications expertise.
Whether you are looking for a chat and document sharing solution, a voice solution for your remote users, or an entire cloud-based replacement for your on-premises voice system: Teams can be an excellent choice.
What to Look For in a Microsoft Teams Partner
There are three critical capabilities you should look for in a Microsoft Teams consulting partner:
Technical Design Expertise to Ensure Seamless Platform Shift: From Azure AD to SIP SBCs, your technical migration partner should have a strong understanding of all components. You’ll need to execute a graceful shift between platforms while maintaining day-to-day collaboration abilities.
Microsoft Teams Governance Planning: Because Teams has such an expansive features suite, platform governance and usage guidelines are essential to contain potential sprawl, maintain efficiency, and secure internal data. Simply put: your old SharePoint governance rules won’t be enough. Select a partner with extensive platform knowledge. They’ll work with your business owners to create a system for ownership, permissions, and security.
End User Education and Training Program: A Teams implementation is only successful if your users understand how to leverage the platform to improve their collaboration and productivity. Since this platform is likely new to most of your personnel, including a formal training component to your migration project is essential.
Microsoft Teams Migration Expertise
Burwood is a Microsoft Solutions Partner.
As a Microsoft Partner, Burwood Group maintains extensive and deep experience in the Microsoft portfolio. We use our skills in Azure, O365, and Teams to build and execute comprehensive Teams migration projects.
Our consultants will guide you and your team through maximizing existing investments, leveraging new technology, and enabling you for ongoing support and management.
Burwood’s Microsoft Teams Experts
Our collaboration consulting team includes expertise in design, deployment, integration, and training for the Microsoft Teams platform. Check out their specific tips for teams platform pros, cons, and best practices in our recent blog post.
As a skilled Technical Architect, Ed creates in-room video collaboration solutions incorporating Microsoft, Cisco, and Zoom technologies.
Andrew is a Senior Training Consultant with Burwood. He is an expert in creating customized user training programs that ensure technology investments are adopted.
Microsoft Teams Strategy for the Enterprise
Our complete guide to pros, cons, and best practices for Microsoft’s collaboration platform. We asked our top collaboration experts to share their best practices and tips for Microsoft Teams.
More Microsoft Teams Benefits
Microsoft Teams Training and Adoption
End user training and adoption is absolutely critical to a successful Microsoft Teams deployment. A good Microsoft Teams training program will:- Reduce anxiety during and after go-live
- Reduce help desk ticket quantity
- Increase collaboration among end users
- Set the stage for future technology adoption success
Interested in Teams Training and Adoption? Learn more about how we can help.
Still considering whether Teams is right for your business? Consider these positive factors.
Remote Workforce
Teams has a modern user interface, with state-of-the-art cross-platform and mobile experiences. A huge variety of features - editing docs together in real-time, ad hoc video conferencing and custom backgrounds, chat, and document storage and sharing - are all available in one single user interface.
Governing Policies and Compliance
Teams is built on modern infrastructure. The platform can meet regulatory, legal, and organizational needs with industry-leading compliance offerings. In addition, detailed quality and operational metrics are available for support teams.
Skype for Business Replacement
Microsoft retired Skype for Business Online on July 31, 2021. Teams is recommended as the replacement platform for Skype customers. Microsoft Teams has a wide range of capabilities already, especially compared to Skype for Business Online. Microsoft’s investment in the platform innovation is clear. New feature rollout has been rapid, and you can view their rich feature roadmap here.
Why Burwood Group?
Technology system planning, design, and implementation are the foundation of Burwood Group’s 25+ years as an IT consulting and integration firm. From implementing VoIP in 1997 to designing cloud-based workload, data, and collaboration environments today, our consultants thrive on creating sophisticated solutions for complex problems.
Burwood Group’s digital workspace consultants are experts in technology selection and design for a secure, accessible working experience. In today’s digital world, we believe your users are still the heartbeat of the enterprise. Employee productivity, customer interactions, and product innovation all rely on a multichannel collaboration and workspace platform with tools that work together seamlessly. Contact our team to discuss your challenges and goals today.