Assessing Your Contact Center Maturity
The contact center is a critical yet often overlooked component of a healthcare organization’s “front door” to patients and family decision-makers.
The Benefits of Implementing a SASE Architecture: Why Every Enterprise Needs to Take Notice
SASE, or Secure Access Service Edge, is a new security model that is gaining popularity in the world of networking and cybersecurity. In this blog, we will introduce SASE and discuss its key benefits, how it works, and why it is becoming the go-to security model for businesses of all sizes.
What Does a Great MSP Look Like? 8 Questions to Ask
It can be challenging for in-house IT teams to relinquish the reins of daily operations to a third-party provider. And for good reason! Infrastructure visibility and reliability are critical functions, and the outsourcing decision comes down to one feeling: trust. When you evaluate MSPs, you need to ask questions that give insight into their ability to reliably and consistently deliver results.
Enabling End Users with MFA Onboarding: Our Approach
MFA is part of a broad family of Identity and Access Management tools that provide organizations with increased security measures to prevent breaches and other security threats. Learn how to promote successful end user adoption with MFA Onboarding solutions.
The Critical Role of Zero Trust for Community Hospitals
Explore the latest in Zero Trust for healthcare, from advanced security strategies to real-world examples, protecting hospitals from evolving cyber threats.
Organizational Change: Notes on The Climb
Just like climbing a mountain…the steeper the hill, the slower the climb. We must be okay with intentional change if it prevents overloading the system. In hiking, injuries and sickness can impede progress more than going slow in the first place. In organizations, lack of defined vision and purpose can harbor dissent and chaos.
Secure Access Service Edge (SASE): Converging the Latest Security and Networking Technologies to Enable Secure and Fast Cloud Transformations
No matter where your organization is on its digital transformation journey, the end goal should be secure access for data and applications across the cloud. This blog explores the options of managing network operations and security postures together as one.
Software-Defined WANs Drive Strong Network Security Postures All the Way to the Edge
No matter where your organization is on its digital transformation journey, the end goal should be secure access for data and applications across the cloud. This blog explores the options of managing network operations and security postures together as one.
Is Cisco UCM Cloud or Webex Calling Right For Your Move to Unified Communications as a Service (UCaaS)?
As the nature of how and where we work changes, organizations everywhere will continually need to evaluate how they communicate and do business. Burwood’s Unified Communications as a Service (UCaaS) solution with Cisco gives you the flexibility you’ll need to quickly adapt to changing business needs.
Get Educated Now: New E911 Compliance Requirements
Does your corporate communications environment meet new E911 call standards? Get familiar with two new regulations that require updates to your phone system.
Microsoft Teams Strategy for the Enterprise
Already using Microsoft 365? Consider deploying Microsoft Teams as your collaboration platform with these pros, cons and deployment best practices.
Zoom vs. WebEx for Business: What’s the Difference?
What is the best video conferencing platform for your business? We break down the differences between Zoom and WebEx, the two biggest market players.
Citrix Director vs Performance Analytics for Monitoring
Citrix Director and Citrix Performance Analytics are two tools from Citrix that can be used for system and user monitoring, but each has different advantages.
Improve Employee Productivity With Virtual Desktop Infrastructure
Virtual desktop infrastructure (VDI) has many benefits for employees working from home and can help maximize employee productivity.
Securing Remote Access: Essential Strategies for Today’s Workforce
Explore top strategies for secure remote access, from Zero Trust to SASE. Learn how to protect remote work with Burwood’s latest insights and case studies.
What is IT and Clinical Engineering Convergence?
What is IT and clinical engineering convergence, and how can it help you? Use these best practices to build a better medical device technology support and networking strategy.
Four Cybersecurity Trends For 2020
Bryan McGowan, Burwood’s Security Practice Director, provides his opinion on top cybersecurity trends he anticipates for 2020.
Network Segmentation For Security and Compliance
How network segmentation reduces attack surface, making it more difficult for attackers to move laterally.
Traditional WAN vs. SD-WAN: Here’s What You Need to Know
The differences between traditional WAN and a Software Defined WAN solution (SD-WAN), and why you might want to consider moving to SD-WAN for your networking.